Privacy Policy

Last updated: June 9, 2026

Guide 65 ("we," "us," or "our") is a registered DBA (Doing Business As) of Unity Benefits Group LLC, a South Carolina limited liability company and licensed insurance agency. This Privacy Policy explains how we collect, use, and protect your information when you visit guide-65.com, request information, or communicate with us. By using our website or services, you agree to the practices described here.

1.Information We Collect

We collect information you provide directly to us, including:

• Contact details such as your name, phone number, email address, and ZIP code;
• Information about your insurance needs, including Medicare eligibility and plan interests;
• Records of your consent, including the date, time, and form submitted;
• Technical data automatically collected through cookies and similar technologies, such as IP address, browser type, and pages visited.

2.How We Use Your Information

We use your information to respond to your inquiries, provide Medicare and insurance plan guidance, schedule and confirm appointments, send communications you have consented to receive, comply with legal and regulatory obligations, and improve our website and services.

3.Information Sharing & Disclosure

We may share your information with licensed insurance carriers and our authorized agents as needed to provide the services you request, and with service providers who support our operations (such as CRM, calendar, messaging, and compliance providers) solely to deliver those services. We may also disclose information when required by law. We do not sell your personal information.

4.Text / SMS Messaging Policy (A2P / TCPA / CTIA)

4.1 Program Description

If you opt in, you may receive text messages from Guide 65 (a DBA of Unity Benefits Group LLC), including transactional messages (appointment confirmations, reminders, service updates) and promotional messages (enrollment-period reminders, educational content, announcements), only with your explicit consent.

4.2 Consent

By providing your mobile number and opting in, you provide express written consent to receive text messages. Consent is not a condition of purchase and is collected through a clear, unchecked opt-in mechanism.

4.3 Message Frequency

Message frequency varies depending on your interaction with our services.

4.4 Fees

Message and data rates may apply.

4.5 Opt-Out

You may opt out at any time by replying STOP. After you opt out, you will receive a final confirmation message and no further texts unless you opt in again.

4.6 Help

Reply HELP for help, or contact us at [email protected] or +1 678-938-7877.

4.7 Mobile Information Sharing

5.Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6.Your Rights

Depending on your state of residence, you may have the right to access, correct, or request deletion of your personal information, and to opt out of certain communications. To exercise these rights, contact us using the details below.

7.Children's Privacy

Our services are intended for individuals who are at least 18 years old. We do not knowingly collect information from anyone under 18.

8.Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted to this page with an updated "Last updated" date.

9.Contact Us